Our Privacy Policy
Last updated: October 9, 2024
Introduction
At Ken Lamb Tree Service, LLC (“we,” “our,” “us”), we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, with whom we may share it, and the choices you have regarding your information. Our practices comply with the rules and regulations of the Federal Trade Commission (FTC) to ensure your personal data is handled securely and transparently.
By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our site.
1. Information We Collect
We collect various types of personal information from users in several ways, including:
1.1 Personal Information You Provide
We collect personal information when you:
- Fill out forms on our website
- Create an account or purchase our products/services
- Communicate with us via email, phone, or other methods
- Subscribe to our newsletters or marketing communications
Information collected may include, but is not limited to:
- Full name
- Email address
- Postal address
- Phone number
- Payment information
- Any other data you voluntarily provide
1.2 Information Automatically Collected
When you visit our website, certain information is automatically collected using cookies, web beacons, and other tracking technologies. This information may include:
- IP address
- Browser type
- Device identifiers
- Operating system details
- Referring URLs
- Pages viewed, time spent on site, and interaction details
- Geolocation information (if allowed by your browser settings)
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience. Cookies help us remember your preferences, provide personalized services, and track usage statistics. You can manage or disable cookies through your browser settings, but this may impact your ability to use certain features of our site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Provide Services: To fulfill orders, respond to inquiries, and deliver services requested by you.
- Personalize Experience: To tailor content and advertisements to your preferences and improve our website.
- Communications: To send newsletters, promotional materials, or service updates that you may find of interest. You may opt out of these communications at any time.
- Analytics: To analyze user behavior and site performance to improve user experience.
- Legal Compliance: To comply with applicable laws, enforce our policies, and protect the rights, safety, and security of our website and users.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information under the following circumstances:
3.1 Service Providers
We may share your data with third-party service providers who perform services on our behalf, such as payment processing, hosting, customer support, and analytics. These parties are obligated to maintain the confidentiality and security of your information.
3.2 Legal Obligations
We may disclose your information if required by law, court order, or governmental regulation, or to comply with legal requests.
3.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if this occurs and outline any changes to this Privacy Policy.
3.4 Protecting Our Interests
We may disclose your information to protect our legal rights, investigate fraud, or defend against claims.
4. Your Choices Regarding Your Information
4.1 Opting Out of Communications
You can opt out of marketing emails or newsletters by following the unsubscribe instructions included in those emails or contacting us directly.
4.2 Access, Correction, and Deletion
You have the right to request access to your personal data, correct any inaccuracies, or request deletion of your data, subject to certain legal exceptions. To make such a request, contact us at (540)371-7586.
4.3 Do Not Track Signals
Our website does not respond to Do Not Track (DNT) signals from browsers. However, you can manage certain tracking technologies via browser settings.
5. Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
7. International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. The data protection laws of the U.S. may differ from those of your country, but we take steps to ensure your privacy is protected.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, regulatory requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FTC Compliance Statement
We are committed to following the Federal Trade Commission’s guidelines on protecting consumer privacy, ensuring transparency, and providing users with control over their personal information. This policy is designed to comply with applicable laws, including the FTC’s Fair Information Practice Principles (FIPPs).